FAQ
About Our Nail Tools
Our collection includes nail brushes, tweezers, dotting tools, cuticle pushers, nail files, buffers, palettes, display tools, and storage accessories.
Are these nail tools suitable for beginners?
Yes. Many of our tools are suitable for beginners and everyday at-home nail care. Some products may also be suitable for more experienced users.
Please check the individual product page for specific uses.
How should I clean nail brushes?
Use a mild cleanser to gently clean the bristles. Avoid soaking the handle or connection area for long periods.
Reshape the bristles after cleaning and allow the brush to air-dry completely.
How should I care for metal nail tools?
Clean and dry metal tools after use and store them in a clean, dry place.
Avoid leaving tweezers, cuticle pushers, and other metal tools in water for extended periods.
Can nail tools be shared?
For hygiene reasons, tools that come into direct contact with nails or skin are generally best kept for personal use.
If tools are shared, they should be properly cleaned and disinfected between users where appropriate.
Can I use nail files and buffers frequently?
They can be used as needed, but avoid excessive filing or buffing of the natural nail surface, as overuse may make nails thinner.
Will the product color look exactly like the photos?
Slight color differences may occur due to lighting, screen settings, production batches, and material variations.
What if I receive a damaged or incorrect item?
Please contact Customer Care and provide:
- Order number
- Product name
- Brief description of the issue
- Clear photos
We will review the information and assist you with the next steps.
Can I return nail tools?
Eligible products may be returned according to our Return Policy.
Products generally should be unused, clean, undamaged, complete with accessories, and in resalable condition.
For hygiene reasons, tools that have already been used or come into contact with skin, nails, or nail products may not qualify for a standard return.
Can I send a return directly to the business address?
No, unless specifically instructed by Customer Care.
How can I contact Customer Care?
For product, order, shipping, return, or after-sales questions, please contact:
Customer Care Email
service@kettunety.com
BEAUTIFUL NAILS START WITH THE RIGHT TOOLS
Simple, practical nail tools designed to make nail care, art, decoration, and organization easier.