Practicality Comes First

When selecting products, we consider:

• Whether the product is suitable for its intended purpose
• Whether the size and structure are practical
• Whether it is easy to handle
• Whether surfaces and edges are appropriately finished
• Whether it is easy to clean and store
• Whether it is suitable for everyday nail use
• Whether the packaging provides reasonable protection

We do not select products based on appearance alone. We also consider how they may perform in real everyday use.

Attention to Everyday Details

Different products may use different materials, including:

• Stainless steel
• Metal alloys
• Synthetic fibers
• Acrylic
• Plastic
• Silicone
• Glass
• Resin

Depending on the intended use, we consider relevant material characteristics, surface finishes, and structural integrity.

Because materials and production batches may vary slightly, individual products may show minor differences in color, texture, or dimensions. These minor variations do not necessarily indicate a quality issue.

Practical, Comfortable & Easy to Use

We want Kettunety products to help make nail routines feel easier and more organized.

Depending on the product, we consider:

• Whether the tool feels comfortable to hold
• Whether tweezers and metal tools offer stable handling
• Whether nail brushes are easy to control
• Whether files and buffers suit their intended purpose
• Whether storage products help keep tools organized
• Whether palettes and display tools are convenient for everyday use

Individual preferences and techniques may vary, so please refer to the specific product page for detailed information.

Proper Care Helps Maintain Product Condition

The condition and lifespan of nail tools can also depend on how they are cleaned and stored.

We generally recommend:

• Cleaning tools after use
• Drying metal tools thoroughly after cleaning
• Allowing nail brushes to air-dry completely
• Avoiding prolonged soaking
• Storing tools in a clean, dry place
• Regularly checking for wear, looseness, or damage

For tools that come into direct contact with skin or nails, appropriate cleaning and hygiene practices should be followed according to actual use.

Helping Reduce Damage During Transit

We use packaging appropriate to the structure and material of each product.

For items such as:

• Metal tools
• Acrylic display accessories
• Palettes
• Scratch-sensitive surfaces
• Small accessories

we consider suitable packaging and protection to help reduce damage caused by impact, pressure, or friction during transportation.

Because shipping is handled by third-party carriers, outer packaging may occasionally show minor dents or wear during transit.

Please Check Your Order After Arrival

We recommend checking the following after receiving your order:

• Whether the correct product was delivered
• Whether the quantity is complete
• Whether there is visible damage
• Whether any accessories are missing
• Whether the product structure appears normal
• Whether there are any obvious issues affecting normal use

If you notice a problem, please keep the product and original packaging where possible and contact our Customer Care team.

We Will Help Review the Issue

If you receive:

• A damaged product
• A product with missing parts
• An incorrect item
• A product with an obvious functional issue

please provide:

Providing this information can help us review the issue more efficiently and provide appropriate support.

Minor Differences May Not Be Quality Issues

Because of materials, production batches, photography, lighting, and screen settings, products may show slight variations such as:

• Minor color differences
• Surface texture differences
• Small dimensional variations
• Slight differences in decorative placement
• Updated packaging versions

As long as these variations do not affect normal use, they are generally not considered product defects.

Please Use Products as Intended

To help maintain product condition and reduce unnecessary damage, please do not use nail tools for purposes outside their intended design.

For example:

• Do not use standard tweezers to cut hard materials
• Do not over-file or over-buff natural nails
• Do not forcefully bend metal tools
• Do not leave tools in damp environments for extended periods
• Do not continue using tools that are visibly damaged

If a tool becomes sharply damaged, severely deformed, loose, or otherwise unsafe to use, please discontinue use.

Continuous Improvement in Products & Experience

Kettunety continues to pay attention to customer feedback regarding:

• Product quality
• User experience
• Tool dimensions
• Materials and construction
• Packaging
• Cleaning and care
• Shipping
• After-sales service

This feedback helps us improve product selection, product information, and the overall customer experience.

Our goal is not to add unnecessary complexity, but to offer nail tools that are practical, clear in purpose, and well suited to everyday use.