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Official Company Information

Kettunety

Company details and official customer contact information.

Kettunety is operated by Guangzhou Daijing E-Commerce Co., Ltd.

Brand Kettunety
Founder Ao Yujie
Company Guangzhou Daijing E-Commerce Co., Ltd.
Business Address Room G112, Unit 3A06, No. 5 Jianzhong Road, Zhongshan Avenue, Tianhe District, Guangzhou City
Phone +86 18444013595
Customer Care Email service@kettunety.com
Official Website kettunety.com
Contact Us

Kettunety Customer Care

If you have questions about our nail tools, orders, shipping, returns, or after-sales service, please feel free to contact us.

How We Can Help

Customer Support

Products Nail brushes, tweezers, dotting tools, cuticle pushers, nail files, buffers, palettes, display tools, storage accessories, and other nail tools.
Product Details Questions about product size, materials, intended use, cleaning, care, and storage.
Orders Order status, order details, and purchase-related questions.
Shipping & Delivery Delivery status, tracking, and transportation-related questions.
Damaged or Incorrect Items Support for products that arrive damaged, incomplete, defective, or incorrect.
Returns & Refunds Return eligibility, return instructions, and refund-related questions.
After-Sales Support General assistance with eligible product and order concerns after your purchase.
Order Support

Help Us Review Your Request Faster

For questions about an existing order, please provide:

  • Order number
  • Product name
  • Brief description of the issue
  • Relevant photos or videos, if applicable

Providing these details can help us review your request more efficiently.

Returns & Damaged Items

Contact Us Before Returning a Product

Please contact Kettunety Customer Care before returning any product so we can provide the appropriate return instructions and designated return address.

Do not send returns directly to the business address unless specifically instructed by our Customer Care team.

If you receive a damaged, incomplete, defective, or incorrect item, please contact us with your order number and clear photos or videos where applicable.

For hygiene reasons, nail tools that have already been used or come into direct contact with skin, nails, or nail products may be subject to different return conditions.

Please review our Return Policy for full details.

Contact Kettunety

Official Contact Channels

Email service@kettunety.com
Phone +86 18444013595
Website kettunety.com
Kettunety

Clear Support From Purchase to After-Sales

From choosing nail brushes, tweezers, cuticle tools, files, buffers, palettes, and storage accessories to questions about orders, delivery, returns, or after-sales service, we aim to provide clear and practical support throughout your Kettunety shopping experience.